Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all of our Linux shared web hosting services packages, meaning each individual support inquiry you submit is going to be reacted to in less than 1 hour max. Our support team members are trained to promptly correct any issue and to ensure that you get relevant advice on any difficulty that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of specialists will be on–line for you 24x7x365 to reply to all of your questions and to fix any issue you will probably have. You can easily open a technical support ticket from your Web Hosting Control Panel or send us an email any time. Moreover, on business days, you could give us a call or use the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need help while working on your sites within the Control Panel, you’ll be able to always click the Help control key and locate your issue in the listing of articles or blog posts that will appear. We have also turned almost all content articles into video lessons. The listing of videos will load if you pick the Videos button located on the top right.