A 99.9% Server Uptime
The principal benefit of establishing your very own shared web hosting system is that you do not have to be worried about compatibility issues – you set up a particular set of software apps in such a manner as to work with a particular set of hardware parts. The final result is something significantly more solid and dependable, since there are less possible chances of failure. We have built our cloud hosting system atop tried and trusted hardware components as well as a significantly customized version of SELinux so as to create an extremely secure home for all your websites.
That’s the reason why, with each of our Linux shared web hosting services plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to supply a topflight hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our very own custom internal network in an effort to ensure an extra–fast connection speed with the outside world.
And because of this, regardless of which datacenter facilities you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at stake, you cannot feel truly safe. That is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or in case you would like to use an even more powerful hosting solution, such as a VPS hosting services or a dedicated hosting services – we will give you your money back in full, without any obscure costs or reimbursement charges.
24/7 Technical Support
If you have ever had to wait for hours for a response, you know how irritating this can be, particularly if your web site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be here for you and they’ll get back to you in under sixty minutes. And the best part is that their average ticket response time is well under twenty minutes!